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What If The Client Moves The Target?

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Hello, legal enthusiasts and future attorneys! Today’s blog post neatly ties into our latest episode of the Classroom 2 Courtroom Podcast. We’re diving into what happens when a client moves the target. Whether you’re a fresh law school graduate or a seasoned lawyer, understanding how to adapt to your client’s changing objectives is crucial.

What Does “Moving the Target” Mean?

Imagine this scenario: You’re hired by a client based on an initial set of case objectives. Then, suddenly, new information comes to light, dramatically altering the case’s direction. This pivot can sometimes mean the client has withheld critical information, knowingly or unknowingly. We explore what it means when this new data throws a wrench into your strategies and how to handle it effectively.

Building Trust with Your Clients

One key takeaway from the episode is the importance of building a trusting relationship with your clients. When clients feel comfortable and secure, they’re more likely to divulge all the information necessary for their case. We discuss strategies for fostering this trust and ensuring open communication lines from the get-go.

Adapting to New Information

When unexpected information surfaces, it can feel like having the rug pulled out from under you. We delve into how to quickly reassess the situation, reestablish objectives, and, if needed, draft a new Client Service Agreement that reflects the changes. This segment provides practical advice on maintaining your professional integrity and pivoting smoothly.

Recognizing Revenge Cases

Not all case pivots are created equal. Sometimes, the new direction indicates a client’s desire for revenge rather than a genuine legal goal. These “pound of flesh” cases, as we refer to them, are tricky. We underscore the importance of recognizing these situations and deciding whether they’re worth pursuing. Spoiler: They usually aren’t. Engaging in these cases often leads to more headaches and potential backlash against your firm.

Expert Advice and Supervision

For those new to the field, seeking advice from more experienced attorneys is invaluable. We emphasize reaching out to your supervising attorneys for guidance when a case’s direction changes drastically. It’s a smart move to ensure you’re making the right call and protecting both your client and your practice.

Conclusion

This episode is packed with real-world advice on handling one of the most challenging aspects of legal practice: changing client objectives. Tune in to understand the nuances of dealing with shifting case directions and safeguarding your firm from the pitfalls of revenge cases.

Want to dive deeper into this topic? Listen to the full episode of Classroom 2 Courtroom Podcast on YouTube. Don’t forget to subscribe and share this valuable resource with fellow legal professionals. Together, we can navigate these challenges and make the world a better place, one client at a time.

AND MORE TOPICS COVERED IN THE FULL INTERVIEW!!! You can check that out and subscribe to YouTube.

Connect with Scott Benton: Hello@classroom2courtroom.com

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